Two significant industry surveys recently came out, one voicing the opinions of consumers and the other operators, both revealing agreement in two areas: kiosks and loyalty programs. Tillster polled more than 1,000 U.S.-based quick-service and fast-casual diners about...
Loyalty programs are a way to give recurring customers a reward for frequency, but industry experts believe they should go beyond discounts. During the Restaurant Finance & Development Conference on November 14, Kevin O’Connell, managing director of strategy and...
As big-name restaurant tech players like Olo, Toast and Par grow their footprints and bring a raft of new features onto their platforms, loyalty and guest engagement provider Thanx sees an opening as one legacy brand shutters a portion of its business and a growing...
With rebrands and relaunches fully in vogue, Grubhub has relaunched its Grubhub+ subscription program that brings new features and additional ways for members to save on deliveries. First launched in early 2020, Grubhub+ gives subscribing members access to unlimited...
DoorDash held its first Dash Forward event to celebrate the delivery platform’s 10th anniversary, and used the online occasion to announce new updates and features to its offering—billed as the biggest app update in its history. The changes DoorDash announced are...
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Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.