California’s new $20 minimum wage for fast food workers is spurring the adoption of restaurant automation tools, from kiosks to drive-thru voice bots. Kiosks are especially having a moment in the state as quick-service chains look for ways to increase revenue and...
To get to the action at the National Restaurant Association (NRA) Show, you take an escalator to the third floor of the South Building at McCormick Place Convention Center in Chicago. Entering the floor feels like entering Willy Wonka’s Chocolate Factory. It’s a world...
As I wandered through the technology-packed aisles of the National Restaurant Association food show last weekend, one standout star stole the spotlight among hundreds of vendors: sleek display screens sporting AI-powered voice ordering. Amid rising labor costs and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.