I became aware of virtual cashiers in 2022 when I strolled into a Freshii store in downtown Minneapolis. I heard a voice greeting me. I couldn’t tell from where. I saw actual human beings behind a counter preparing meals. But they had their heads down. Then I heard it...
Everyone knows a back-seat driver, that passenger who interjects opinions while in route. They’re annoying. But often right. Which is even more annoying. These days the back-seat commentator has moved to the front seat, and the feedback isn’t coming from a passenger...
Frederic “Speed” Bancroft had such a lousy experience at a fast-food restaurant in 2015 that he decided to design a QSR without a human in it. “This lady griped at me because I didn’t read a sign on the ordering menu about the credit-card machine being down. I started...
With algorithms determining the most efficient cooking order for line cooks and AI-enabled cameras that detect order accuracy right as meals come out of the oven or off the line, Dragontail Systems is helping some of the largest restaurants like Domino’s and Pizza Hut...
The Consumer Electronics Show (CES) is absolute nerdy chaos. Some 180,000 or more attendees are there to see hundreds or thousands of exhibitors all promising the next big thing in technology. Ultimately, the world may never see what the breathless bloggers hail as...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.