Promising faster turns and a smoother-running front-of-the-house, GoTab has partnered with OpenTable, a popular restaurant reservation platform. The integration connects reservation data with checks in the point-of-sale to offer insights in guest spending, table status and order history to maximize throughput.
Additionally, instant access to information from guests’ past visits and interactive reports provide visibility into real-time performance, revenue, and more, while allowing operators to provide a more personalized guest experience.
“As every operator knows all too well, the front-of-house has many moving parts. In order for operations to run smoothly, there needs to be clear communication across the floor, and our technology makes that easier than ever before,” said Daryoush Mansouri, chief technology officer at GoTab. “OpenTable easily integrates into the GoTab POS to connect real-time data—such as table status and spend—providing the host and wait staff the information they need to increase turnover and enhance hospitality.”
“As leaders in restaurant tech, we are here to move the industry forward—by bridging the gap between our reservation data and GoTab’s POS data, we’re able to provide restaurants a powerful new view into their guests’ behavior,” said OpenTable Chief Growth Officer Susan Lee.
Stone Brewing, the ninth-largest craft brewer in the U.S., is the first operator to use the integration to increase efficiency and improve the guest experience at its tap rooms.
“The GoTab and OpenTable integration opens up exciting possibilities for restaurants, providing us with valuable insights into our guests’ spend, helping us manage our tables more effectively and getting real-time notifications when spend thresholds are reached,” said Allison Lawley, director of hospitality operations at Stone Brewing. “With this integration, we can now provide our guests with even better service, making sure their experience at Stone Brewing is unforgettable. We’re excited about the future of this integration and the enhanced experience it brings to our guests.”
