There is this perception in pop culture that we all want to interact with robots. Maybe it stems from R2-D2 in Star Wars. That was an adorable robot. Don’t we all want to hang out with an android bestie? No. Not really. If one comes to drop off your restaurant order,...
A couple months ago, Zhong Xu, CEO of Deliverect, a software company that streamlines order management by connecting point-of-sale systems to delivery apps, walked 10 kilometers of the Great Wall of China. He hasn’t stopped thinking about it. “It was a reminder to me...
In a decision heard around the gig-economy world, the California Supreme Court has ruled that Proposition 22, which classifies rideshare and delivery drivers as independent contractors, may stand. Proposition 22, which 59 percent of voters approved in a 2020 ballot...
Virtual Dining Concepts (VDC), which has long been an alchemist in the online-only restaurant world, has a new offering for maximizing delivery efficiency: a tech stack that sits on top of middleware platforms called Linked Eats, which it has spun into its own...
For a while after the pandemic, quick-service restaurants (QSRs) were rolling right along. Many raised prices in 2021 and 2022 and consumers, who were excited to have stores available again, were happy to oblige. QSRs: “We’re open!” Consumers: “We’re delighted!” It...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.