by Adam Wahlberg | Jul 8, 2025 | Automation, News
It’s really not a big deal anymore to putter through a drive-thru and communicate with a human-sounding AI voice. It’s becoming normal. Also becoming normalized are that many operators are finding AI valuable in providing accuracy in order-taking. But what’s...
by Adam Wahlberg | Jul 1, 2025 | News Briefs
Crunchtime Information Systems., a back-of-house operations platform provider, and QSR Automations, a global kitchen operations technology company, announced they have merged. The new organization will serve more than 800 restaurant brands in more than 150,000...
by Adam Wahlberg | Jun 30, 2025 | News
If the shortest path between two points is a straight line, the shortest path to a smart tech play might mean a trip to Point B Restaurant Technology Innovation Center in Chicago. Walk into the center and you will find a Wonka-like facility, which is decked out with...
by Adam Wahlberg | Jun 27, 2025 | News
Britney Ziegler had a ghost kitchen ready to go. She had a location picked out in Larkspur, Calif. She had a chef. She was not far away from opening the doors. Then she changed her mind. “It was when I got to the tech stack,” she said in an interview. “I was blown...
by Adam Wahlberg | Jun 25, 2025 | News Briefs
Say this about the pandemic, people sure were on their phones a lot. Digital sales for restaurants shot up. But once things normalized, they came back down. PAR Technology noticed. And it’s out with a new offering to get engagement rolling again. “We’ve seen sales...