by Adam Wahlberg | Nov 25, 2024 | News
We all know the narrative for the restaurant industry in 2024. Food costs up. Labor costs up. Traffic down. Operator morale challenged. Yet one area has been standing tall during the tumult: off-premises. “It’s been bucking the trend of what’s happening in the rest of...
by Adam Wahlberg | Nov 20, 2024 | News, Research, Third-Party Delivery
TouchBistro, the all-in-one restaurant management system, has been publishing its annual State of Restaurants Report for six years now. And in that time, which pre-dates the pandemic, Jackie Prange, vice president of marketing, says that this year’s data, which...
by Adam Wahlberg | Nov 19, 2024 | Automation, News Briefs
Consider Bojangles sold on kiosks. At its recent annual franchisee conference, it announced that it is working with GRUBBRR to place Samsung Kiosks in its stores, following a pilot program in which the adoption of kiosks exceeded more than 50 percent in select...
by Adam Wahlberg | Nov 18, 2024 | News Briefs
WaBa Grill, a fast-casual chain known for charbroiled protein bowls, plates, and tacos, has announced a partnership with Bikky, a customer data platform (CDP) built for multi-unit restaurants. With Bikky, WaBa Grill says it can analyze the behavior of the 10 million...
by Adam Wahlberg | Nov 18, 2024 | Automation, News
In 2019, Matthew Bouchner and Will Said, two college friends from the Atlanta area, burst through the doors with MealMe, a food-delivery price comparison aggregator. But aggregators quickly became ubiquitous. So MealMe pivoted. More than once. It started by adding a...