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Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency

Chick-fil-A Settles $4.4M Lawsuit as Customers Demand Delivery Price Transparency

by Bernadette Heier | Oct 18, 2023 | News

Chick-fil-A recently settled a $4.4 million class action lawsuit alleging the company advertised low-cost delivery of its food but “secretly” upped prices for delivery orders.  The suit, filed by customers in a Georgia federal court, claimed the chicken chain promoted...
Domino’s CTO on Microsoft AI Partnership, Future of Autonomous Delivery

Domino’s CTO on Microsoft AI Partnership, Future of Autonomous Delivery

by Bernadette Heier | Oct 11, 2023 | Automation, News

As artificial intelligence (AI) rapidly seeps into the restaurant industry, pizza giant Domino’s is one of the latest to test out new operational technologies. Via an ongoing partnership with Microsoft, Domino’s will utilize Microsoft Cloud and Azure OpenAI to...
Deadline Approaches for Grubhub + Chicago Hatchery Pitch Competition for F&B Entrepreneurs

Deadline Approaches for Grubhub + Chicago Hatchery Pitch Competition for F&B Entrepreneurs

by Bernadette Heier | Oct 11, 2023 | News, Third-Party Delivery

The deadline for restaurant entrepreneurs to apply to Grubhub and The Hatchery Chicago’s Private Kitchen Pitch Competition is approaching. This is part of a $300,000 partnership between Grubhub and the Hatchery, a nonprofit incubator dedicated to fostering successful...
Onfleet Names Andra Munteanu as First Chief Product Officer

Onfleet Names Andra Munteanu as First Chief Product Officer

by Bernadette Heier | Oct 10, 2023 | News

Onfleet, a San Francisco-based last-mile delivery management platform, has named Andra Munteanu as its first chief product officer.  This comes as the company, that helps businesses around the world assign and track local deliveries, communicate with their drivers,...
Loop Aims to be Co-pilot for Profitable Delivery Strategies

Loop Aims to be Co-pilot for Profitable Delivery Strategies

by Bernadette Heier | Oct 5, 2023 | Automation, News

As third-party ordering channels continue to take a significant revenue chunk from restaurants, San Francisco-based startup Loop aims to be the “co-pilot” for operators by simplifying the complexity of delivery data and assisting in deploying profitable off-premises...
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