SoundHound Teams with ChowNow to Deploy Smart Answering
SoundHound, a voice artificial intelligence company, has partnered with ChowNow, an online ordering and marketing platform designed to support independent restaurants, to enable restaurants to automatically answer and respond to inbound customer calls. Restaurants...
Evergreens Selects Bikky for Data Analytics, Marketing
Bikky, a customer data platform built for multi-unit restaurants, announced that Evergreens, the Northwest’s destination for salads, wraps and warm bowls, selected Bikky as its customer data and analytics partner. Evergreens’ leadership team previously relied on...
Union Square Hospitality Group Selects Thanx to Power Loyalty
Union Square Hospitality Group (USHG) is expanding its partnership with guest engagement platform Thanx. Thanx will now power three USHG brands: Daily Provisions, an all-day neighborhood kitchen, Blue Smoke, a barbecue joint and Marta, a Roman-inspired pizzeria and...
Flybuy, Olo Launch Partnership, Streamline Restaurant Pickup
Location-based customer experience platform, Flybuy, announced two new integrations with Olo to streamline staff operations. Flybuy Pickup is now fully integrated to provide ETA and arrival events within Olo Expo, optimizing order prep and hand-off. Flybuy Pickup is...
Restaurants Adopt Automation to Navigate Industry Challenges, Survey Says
As restaurateurs around the world are grappling with high inflation rates, labor shortages, and economic uncertainty, technology seems to be key in addressing macroeconomic conditions, according to the 2022 Global State of the Hospitality Industry survey by...
Starting in September
Off Premises University is a new digital content series designed to inform and educate restaurant operators on some of the most critical off-premises issues affecting their business and the best practices to address them.
