by Bernadette Heier | Jun 18, 2024 | Automation, News
While news of restaurants adopting voice AI in drive-thrus continues to circulate, fast food giant McDonald’s is pulling the plug—for now. The chain informed franchisees in an email that it would shut off the technology in more than 100 locations by the end of July. ...
by Bernadette Heier | Jun 18, 2024 | News Briefs
As labor costs continue to rise, many restaurants are turning to self-service kiosks to improve operational efficiency. On the consumer-end, the toss-up for using kiosks comes with an expectation for customization and personalization when ordering. That’s why Bite, a...
by Bernadette Heier | Jun 12, 2024 | News
Wonder, Marc Lore’s food hall delivery concept, is partnering with FreshRealm to boost expansion. The partnership aims to help the chain expand from 12 to 90 locations by the end of 2025, with a goal to open 25 this year. FreshRealm produces fresh meals for grocery...
by Bernadette Heier | Jun 12, 2024 | News
A lot has changed for itsaCheckmate since it came onto the scene eight years ago. Originally it started as a third-party integration company for restaurants’ point-of-sale (POS) systems—remember the sea of tablets operators often had to deal with to handle multiple...
by Bernadette Heier | Jun 5, 2024 | News Briefs
Digital operations platform Marqii has combined with OpenTable to incorporate publisher reviews on its review dashboard. The dashboard will feature reviews from the likes of Yelp, Facebook, and Grubhub, Uber Eats and ezCater —to name just a few. Marqii restaurant...