by Beth Ewen | Apr 10, 2019 | News, Third-Party Delivery
For anyone tired of success stories and positivity comes the other shoe dropping—the troublesome experience in delivery by Gino’s East Pizza of Chicago and Hell’s Kitchen in Minneapolis, both iconic restaurants in their respective cities. Cynthia Gerdes is CEO of...
by Beth Ewen | Apr 10, 2019 | News, Research, Third-Party Delivery
Only 15 to 18 percent of restaurants today offer delivery, declared Alex Canter at the Food On Demand Conference, “which is a huge mismatch compared to 80 percent who are getting delivery. So if you’re not listed on any one of these platforms you don’t exist.” Canter,...
by Beth Ewen | Apr 3, 2019 | News, Top Stories
Adam DeWitt, Grubhub’s president and chief financial officer, was recruited to the Chicago-based delivery player in part because he previously was CFO of a publicly held firm so knew the drill. In 2011 Grubhub had $20 million in revenue and in 2018 topped a...
by Beth Ewen | Apr 3, 2019 | News, Top Stories
Chef Ivan Orkin, known as Ivan Ramen and the keynote speaker at the Food On Demand Conference April 1-2, recalls many times and people that fed his “obsession with hospitality.” Chief among them was one of his first jobs at a very famous restaurant, a four-star New...
by Beth Ewen | Apr 3, 2019 | Best Practices, News, Research
Paul Damico joined Naf Naf Grill as CEO in 2017, only to find the Middle Eastern cuisine brand owned by Roark Capital wasn’t on the online map. “It was like the 1990s. We didn’t have a delivery platform, we didn’t have an app,” he told the audience at the Food On...