Tracking the Shifting Expectations for Food Delivery
Researchers from the University College London found the average time it takes for a new habit to stick is 66 days, though individual times varied. If you extrapolate this statistic to the behavior consumers were forced to develop as a result of the pandemic, experts...
ezCater Branches into Solo Workplace Meals
Taking a page from the Foodsby business model, Boston-based ezCater is launching a new service called Relish that it’s billing as a “new way to feed offices of any size” in response to the ongoing pandemic that has decimated the traditional catering market. In...
Delivery Study: Consumers Willing to Pay More to Order Direct
A new study of U.S. consumers shows an increased willingness to pay more to order delivered meals directly from restaurants versus third-party apps, possibly signaling heightened awareness of delivery economics in the eyes of the average consumer. Simon-Kucher&...
Mooyah Tweaks New Store Design in COVID-19 Response
Mooyah is tweaking its still-new restaurant prototype design to reflect the post-COVID-19 reality of smaller dining rooms and more space for off-premises curbside and delivery orders. That’s one of many quick shifts as the burger franchise executes an ongoing...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.