2025’s Most Impactful Food and Technology Stories
From multi-billion-dollar deals to artificial intelligence advancements that reshaped the way restaurants around the globe operate, 2025 proved a transformative year for the foodservice and technology industries. The past 12 months featured massive growth for...
Incentivizing Loyalty: Restaurant Brands Personalize Promotions
With customer loyalty programs growing in popularity among both restaurant operators and consumers, brands are already demonstrating out-of-the-box incentives in 2026 to boost app downloads and draw attention to rewards initiatives. Restaurant loyalty is no...
New California Law Impacts 3PD Transparency, Refunds and Courier Protections
With the onset of 2026 comes the implementation of a new law passed by wide margins in both houses of the California State Legislature last September. The rule change requires third-party delivery platforms to implement enhanced fee transparency measures, as well as...
Chick-fil-A Leans into ‘Newstalgia’ for Milestone Anniversary
Eight decades since Chick-fil-A’s humble beginnings as an Atlanta-based grill, the brand honored 80 years of business by launching a year-long celebration for the milestone anniversary. To commemorate 80 years in which Chick-fil-A skyrocketed from a local...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.