by Hans Lammeman | Apr 20, 2026 | News Briefs
New York-based online ordering and delivery marketplace Delivery.com announced the expansion of its hybrid call center in early April, which combines brand-trained agents and artificial intelligence integration to serve restaurant operators and restaurant technology...
by Hans Lammeman | Apr 15, 2026 | News
The Michelin Guide, a globally recognized restaurant rating system spanning more than 40,000 establishments and more than a century of culinary critiquing, announced its expansion into the American Great Lakes region in early April. For restaurants in six...
by Hans Lammeman | Apr 15, 2026 | News Briefs
New York City officials announced a settlement of more than $875,000 with London-based food delivery platform HungryPanda regarding violations of the city’s Third-Party Food Delivery Service Laws April 8. The action represents the NYC Department of Consumer and...
by Hans Lammeman | Apr 14, 2026 | News Briefs
Chipotle Mexican Grill is leaning into gamification and monthly freebies with its new loyalty program, boosting reward frequency and flexibility to drive everyday engagement and appeal to perk-seeking Gen Z consumers. Chipotle announced the “Rewards on Repeat”...
by Hans Lammeman | Apr 13, 2026 | News
As the cost of living rises and consumers see general price increases across sectors, many Americans are tightening their restaurant spending in 2026. According to a 2026 consumer analysis from McKinsey and Company, value and pricing are top of mind for the public...