The Electric Slider: Automated White Castle Kiosk Lands in Boston Airport
Despite an aura of nostalgia that comes along with being America’s oldest fast-food hamburger chain, White Castle’s approach to adopting technology has proven an eager embrace in recent years. The 104-year-old brand’s tech-focused efforts this year range from...
QSRs Reveal Christmas Apparel for Holiday Season
With the holiday season in full swing, quick-serve restaurants are once again thinking outside the menu to draw crowds and cater to gift-seeking guests ahead of Christmas. This year, some of the industry’s top brands — including McDonald’s, White Castle and Pizza Hut...
Incentivio Rolls Out Loyalty Pulse
Incentivio, a digital guest engagement platform designed for restaurants, recently announced the launch of Loyalty Pulse, a reporting suite aimed at transforming the way brands understand, measure and grow loyalty performance. Loyalty Pulse uses a structured “Acquire...
Subway’s Sub Club Returns After Two-Decade Hiatus
More than two decades after suspending its popular stamp card loyalty program, Subway announced Dec. 1 plans to revive and revamp the Sub Club, a once game-changing customer rewards initiative. The relaunch not only represents an effort to capture consumer...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.