Panera, Cheesecake Factory Target Delivery Growth in 2017
By Laura Michaels Panera is ready to double down on delivery in 2017. With 15 percent of the system already in the delivery business, Panera Bread Co. will expand that figure to 35 to 40% by the end of 2017, said company President Blaine Hurst. In a February 8...
In Third-party Delivery, Where Does Loyalty Lie?
By Laura Michaels Many restaurant owners get into the delivery game with the goal of expanding their brand’s reach, citing increased exposure to customers over expectations of greatly increasing revenue. They justify possible concerns over quality control and menu...
Foodee pairs restaurants with off-peak office catering gigs
By Laura Michaels With the rise of the off-premise catering market that earned $52.3 billion in 2015—a 20 percent sales increase from 2012—restaurant operators are in a position to capitalize on the shift to order more meals from restaurants for everything from...
A Conversation with Bite Squad CEO Kian Salehi
By Laura Michaels Sure, Bite Squad brings meals to the hungry masses from Seattle to Bethesda, but Co-founder and CEO Kian Salehi doesn’t think of his business as a delivery company. Instead, he says, it’s all about logistics. “That’s what we are; ultimately,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.