by Nicholas Upton | Jul 20, 2022 | Automation, News, Research
In a recent survey from Presto, drive-thru customers like the influx of automation and they want more. Presto, a digital services provider known recently for AI-voice technology, announced the findings of a biannual survey that showed a strong desire for more...
by Nicholas Upton | Jul 18, 2022 | Best Practices, News
Ghost kitchen operator Kitchen United and grocery giant Kroger have opened the second Kitchen United MIX location in Texas. The MIX location represents a lot of learnings from the company distilled into a smaller-format, high-tech location compared to some of the...
by Nicholas Upton | Jul 18, 2022 | News
Under a proposed Seattle City Council ordinance, restaurant delivery fees would be capped at 15 percent. According to a presentation from the Council, the ordinance would “require food delivery platforms to engage in agreed-upon, reasonable, and transparent business...
by Nicholas Upton | Jul 14, 2022 | News, Research
In a new collection of guest sentiment data from the feedback platform Tattle, the customer is not all that happy and off-premises experiences especially could have been better. Overall, sentiment since January 2021 has declined across the board. Dine-in, takeout and...
by Nicholas Upton | Jul 13, 2022 | News
Taiwan-based ghost kitchen operator and virtual brand creator JustKitchen will enter India under a new agreement to bring its virtual brands to the unique market. The company will partner with Kitchens Centre, a ghost kitchen operator that bills itself as a KaaS...