by Adam Wahlberg | Apr 28, 2025 | Automation, News
Taco Cabana had a problem any brand would love, a heavy volume of off-premises orders from its 148 locations. A good problem but a problem nonetheless. It was an issue of synchronization. Fulfilling the wide variety of orders in an appropriate and timely fashion was...
by Adam Wahlberg | Apr 9, 2025 | Automation, News Briefs
Papa Johns is partnering with Google Cloud for AI integration and to upgrade its customer experience. And it means business with it. It launched PJX, an internal innovation team, specifically to leverage Google Cloud’s AI, data analytics and machine-learning...
by Adam Wahlberg | Mar 25, 2025 | Automation, News
Ross Cronin speaks from his Dublin office, with rain pelting his window. He’s used to it. “We really only have one season,” he said with a laugh. “Our summer is only a few days.” But the rain isn’t darkening his mood about the pending launch of RocketBox, his company...
by Adam Wahlberg | Mar 11, 2025 | Automation, News
SoundHound AI has been living up to its name lately by making a lot of noise in the Voice AI industry. The company, which powers more than 10,000 restaurant locations with its voice and conversational technology, recently announced new tools for operators, including...
by Adam Wahlberg | Mar 7, 2025 | Automation, News
Voice AI solutions for phone ordering aren’t exactly a new thing. Kea has been offering them since 2017. But back then it would take three to six months to get a voice-ordering interface up and running. Today it takes an hour. “It’s taken years of development effort...
by Adam Wahlberg | Feb 19, 2025 | Automation, News
It’s one thing to go a traditional coffee shop and have a barista give you a smile and write your name on a cup. It’s another to go to Clouffee & Tea in Las Vegas and have an egg-shaped robot train its machine vision on you and digitally say, “Hello!” Matt...