Consider Bojangles sold on kiosks. At its recent annual franchisee conference, it announced that it is working with GRUBBRR to place Samsung Kiosks in its stores, following a pilot program in which the adoption of kiosks exceeded more than 50 percent in select...
In 2019, Matthew Bouchner and Will Said, two college friends from the Atlanta area, burst through the doors with MealMe, a food-delivery price comparison aggregator. But aggregators quickly became ubiquitous. So MealMe pivoted. More than once. It started by adding a...
Andrew Charles, a senior restaurant analyst at TD Cowen, has seen the future of drive-thru. Rather, he’s heard it. “Voice AI is showing a check lift where it is being used today,” he told the audience at the Restaurant Finance & Development Conference. “The reason...
The usual trajectory for a company is to start small before going big. Chef Robotics is doing the opposite. Starting in 2022, it placed its AI-powered robots in high-volume, high-mix environments: large industrial kitchens that handle hundreds of SKUs in producing...
Imagine you’re a freshman at Florida International University (FIU) in Miami. You’re strolling the campus. Your 10 a.m. class is out of the way. Your next one isn’t until 2. You’re hungry. What to do? Maybe order something. But wait? Didn’t some kid in the dorm say...
The last time the server went down was the last straw for Brian Loescher, president of Golden Chick Franchising, the QSR with 230 locations. “The server we were using was not cloud-based and when it crashed you had to package it up and mail it to the service...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.