Could Voice AI Be Your Most Effective Drive-Thru Cashier?
Andrew Charles, a senior restaurant analyst at TD Cowen, has seen the future of drive-thru. Rather, he’s heard it. “Voice AI is showing a check lift where it is being used today,” he told the audience at the Restaurant Finance & Development Conference. “The reason...
Chef Robotics Prepares To Wheel Into Ghost Kitchens
The usual trajectory for a company is to start small before going big. Chef Robotics is doing the opposite. Starting in 2022, it placed its AI-powered robots in high-volume, high-mix environments: large industrial kitchens that handle hundreds of SKUs in producing...
Kitchen Robotics Installs a Robot Kitchen At Florida International University
Imagine you’re a freshman at Florida International University (FIU) in Miami. You’re strolling the campus. Your 10 a.m. class is out of the way. Your next one isn’t until 2. You’re hungry. What to do? Maybe order something. But wait? Didn’t some kid in the dorm say...
Golden Chick Hatches a New Tech Platform
The last time the server went down was the last straw for Brian Loescher, president of Golden Chick Franchising, the QSR with 230 locations. “The server we were using was not cloud-based and when it crashed you had to package it up and mail it to the service...
Toast Unveils a Branded Mobile App and Text Marketing Capabilities
Toast, the do-it-all technology platform, aspires to have an Adam Smith influence on restaurants. It provides the tech, it stays in the background, it guides with an invisible hand. With its new fall product release, which includes a branded-mobile app and...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.