Golden Chick Hatches a New Tech Platform
The last time the server went down was the last straw for Brian Loescher, president of Golden Chick Franchising, the QSR with 230 locations. “The server we were using was not cloud-based and when it crashed you had to package it up and mail it to the service...
Toast Unveils a Branded Mobile App and Text Marketing Capabilities
Toast, the do-it-all technology platform, aspires to have an Adam Smith influence on restaurants. It provides the tech, it stays in the background, it guides with an invisible hand. With its new fall product release, which includes a branded-mobile app and...
Uber and Avride Are Bringing Delivery Robots and Autonomous Vehicles to City Streets
Austin, Texas, is known for many things: great music, tasty barbecue, bats under bridges. And soon, Uber Eats meals delivered by sidewalk robots. Uber and Austin-based robot and autonomous vehicle manufacturer Avride announced a multiyear partnership for delivery...
McDonald’s Rolls Out Cash Accepting Kiosks, as Labor Costs Rise
McDonald’s is launching new digital kiosks that accept cash and dispense change. The move follows the chainwide rollout of self-order kiosks in 2020, which accepted credit card payments and required cash customers to go to the counter. “These changes allow franchisees...
Nuro Shifts Focus from Delivery Robots to Licensing its Autonomous Tech
Nuro is making a pivot from developing delivery robots to licensing out its advanced, autonomous tech. The company is known for its self-driving delivery robots that drive on public roads, setting itself apart from the smaller, sidewalk delivery robots that are...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.