Keith McLellan, Group Director Digital Strategy & Customer Experience, Whataburger
Keith McLellan Group Director Digital Strategy & Customer Experience, Whataburger Keith McLellan is the Group Director of Digital Strategy and Customer Experience for Whataburger. He is accountable for digital sales growth, sponsoring digital innovation efforts,...Joe Reinstein, Executive Director, Digital Restaurant Association
Joe Reinstein Executive Director, Digital Restaurant Association Joe Reinstein is the Executive Director of the Digital Restaurant Association (DRA). In this role, Joe is responsible for delivering value to the association’s members, partners and the restaurant...Peter Backman, Founder, theDelivery World
Peter Backman Founder, theDeliveryWorld Peter is a leading analyst of global restaurant delivery markets, dark kitchens and virtual brands. He edits theDelivery.World, a newsletter reaching 25,000 industry professionals, and hosts The Delivery Prophets podcast. His...Urvi Patel, SVP of Customer Success & Engagement, GoTo Foods
Urvi Patel SVP of Customer Success & Engagement, GoTo Foods Urvi Patel, SVP of Customer Experience and Engagement, leads consumer engagement, loyalty, branded currency, revenue management, insights and digital customer experience at GoTo Foods. Joining the company...Shelly Rupel, CEO, Devour
Shelly Rupel CEO, Devour Shelly Rupel, CEO & Co-Founder of Devour, brings over three decades of extensive experience in the restaurant industry to her role. Before establishing Devour, Shelly held leadership positions at industry leading companies such as PAR,...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.