Black Box Intelligence Acquires Guest-Experience Survey Platform Yumpingo
Black Box Intelligence (BBI), a leader in restaurant data and operational performance solutions, has acquired Yumpingo (YPG), a guest experience management and survey platform. BBI is building an AI Command Center for Restaurants, integrating guest experience...
With Social Media Key to Discovery, Marqii Rolls Out Social Management Tool
Social media has become a key driver of restaurant discovery and guest engagement. According to a study by MGH, 45 percent of U.S. diners have tried a restaurant for the first time because of a social media post from the business. Among those, 74 percent say...
Uber Connects Dine-In Reservations with Ride Scheduling
Uber is rolling out some updates for its Rides and Eats users. The new “Dine Out” section in the Uber Eats app is designed for people heading to restaurants instead of ordering in. It’ll let users find deals, make reservations at nearby spots, and schedule a...
Delivery.com Offers Human and AI Options for Ordering and Dispatching
Delivery.com. understands that ordering can mean different things to different people. That’s why it is making a variety of options available to brands with a suite of tools that encompasses either humans or AI, or both, for phone-ordering or dispatching. The...
ClearCOGS Secures $3.8M to Fuel Product Growth and Customer Expansion
ClearCOGS, a provider of AI-powered predictive analytics for restaurants, announced its raised $3.8 million in an oversubscribed seed funding round. The investment was led by Closed Loop Partners’ Venture Group, with additional participation from Myriad Venture...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.