Bojangles has no qualms about accelerating its investment in drive-thru voice AI. Following a successful pilot with Hi Auto, an AI drive-thru voice provider, the chain signed an agreement to roll out the tech in hundreds of its 800 locations, in both franchisee and...
Bok a Bok, a fast-casual restaurant chain in the Seattle area, has launched its own in-house delivery program. The program is powered by enterprise delivery management platform Cartwheel. The change was prompted by a City Council ordinance to increase driver pay,...
Stuart, a last-mile logistics specialist, has partnered with delivery platform Orkestro to increase both customer satisfaction as well as delivery speed. The Orkestro platform uses digital SLAs and Modern APIs to join e-commerce businesses with last-mile delivery...
Restaurant management technology provider CBS NorthStar and Voice AI technology company kea have joined forces to digitally transform phone orders. The partnership will integrate kea’s Voice AI capabilities into CBS NorthStar’s Point-of-Sale (POS)...
Remember 2004? Shrek 2 was big. So was Green Day. And GrubHub was just getting started. Cut to today and GrubHub has delivered 2 billion orders to nearly 100 million customers. It’s commemorating two decades in business by launching a two-week event, starting today...
Panera To Go, a concept tailored for digital convenience, has officially opened in Watertown, Massachusetts. True to its name, the format is built for those on the go, with features like Rapid Pick-Up and delivery shelves for easy order retrieval. Guests can place...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.