by Hans Lammeman | Apr 20, 2026 | News Briefs
New York-based online ordering and delivery marketplace Delivery.com announced the expansion of its hybrid call center in early April, which combines brand-trained agents and artificial intelligence integration to serve restaurant operators and restaurant technology...
by Hans Lammeman | Apr 15, 2026 | News Briefs
New York City officials announced a settlement of more than $875,000 with London-based food delivery platform HungryPanda regarding violations of the city’s Third-Party Food Delivery Service Laws April 8. The action represents the NYC Department of Consumer and...
by Bernadette Heier | Apr 15, 2026 | News Briefs
DoorDash and Wing are expanding their drone delivery partnership into metro Atlanta, marking the latest step in the companies’ push to scale autonomous restaurant delivery. Eligible DoorDash users near Tanger Outlets Locust Grove can order from select local and...
by Hans Lammeman | Apr 14, 2026 | News Briefs
Chipotle Mexican Grill is leaning into gamification and monthly freebies with its new loyalty program, boosting reward frequency and flexibility to drive everyday engagement and appeal to perk-seeking Gen Z consumers. Chipotle announced the “Rewards on Repeat”...
by Hans Lammeman | Apr 7, 2026 | News Briefs
In response to the rapid growth of gaming culture, McDonald’s Türkiye unveiled a literally game-changing device aimed at meeting their consumers where they already are—with a controller in their hands and a meal splayed out in front of them. McDonald’s Türkiye, which...
by Hans Lammeman | Apr 1, 2026 | News Briefs
Uber Eats raised its Marketplace Fees March 11, altering a tiered commission structure that remained largely untouched since its launch in 2021. On its website, Uber cited shifting operating conditions over the past several years and a need for reinvestment to...