Spend any time with a restaurant operator who uses third-party delivery and you will hear the same thing: we wish we could get the names of the consumers. The provided data is generally just demographic. But Matt Smolin, who runs Hang, a brand loyalty and membership...
Restaurant tech startup Juicer is discontinuing its dynamic pricing platform. CEO and Founder Ashwin Kamlani told Food On Demand that the company will pivot toward a broader revenue management solution for the restaurant industry. The company’s dynamic pricing...
It’s one thing to make an order through an app and wait for the food to arrive. It’s another to make an order through an app and wait for the restaurant to arrive. Such is the promise of OLHSO, which is a Korean BBQ & seafood food truck that uses robots in...
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. As we approach the...
Chick-fil-A is the latest to join the “rethinking restaurants” trend among fast food hubs. The chain opened its first drive-thru-only restaurant packed with gadgets and gizmos. The new design mirrors Taco Bell’s test concept, Taco Bell Defy, which debuted in Brooklyn...
It was last November when Curbit, a restaurant capacity-management platform, announced that it had signed up Smashburger. That made noise. And now it’s back with news that it is partnering with Microsoft to offer enhanced machine-learning capabilities for its clients,...
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.