AI Steps In to Automate One of Restaurants’ Most Dreaded Tasks
Counting inventory is one of the most time-consuming and least-loved tasks for many restaurant operators, yet one of the most important. A growing wave of computer vision tools, including those from startups like NomadGo, are giving operators a way out. Using AI to...
Dave’s Hot Chicken Taps Matternet for Drone Delivery
Matternet is the latest drone developer making moves in the restaurant delivery space. Founded in 2011, the company started in humanitarian logistics and healthcare, transporting urgent items such as blood samples, COVID vaccines, and chemotherapy drugs. In the U.S.,...
How ChatGPT Is Changing Restaurant Discovery and Online Ordering
Ordering food delivery just got a new middleman. OpenAI is adding apps like Uber Eats, DoorDash, Instacart, and 11 others to ChatGPT later this year, letting users order food, book trips, or shop without leaving the chat. Type “tacos nearby,” and ChatGPT will pull up...
Analysts and Economists Agree: Off-premises Channels Are Productive, Permanent
This column was originally published in Franchise Times, sister publication to Food On Demand. I love stock market analysts. These maniacs listen to every earnings call and pour over every release. Then folks like me can read a report packed with charts and data and...
When Platforms Collide: The Hidden Costs of Delivery Consolidation
Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. The food delivery...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.