Outstanding Operator: Via 313
Despite offering full-service seating and a complete bar at most of its locations, Texas-based Detroit-style pizza chain Via 313 has quietly spent the past few years optimizing its pizzerias’ off-premises operations. Via 313, a 2026 Food On Demand Outstanding...
Outstanding Operator: Buona
At Buona, off-prem dining isn’t just a side channel. In its 40th year, the Chicago-based Italian beef brand, a 2026 Food On Demand Outstanding Operator, sees about 78 percent of orders coming from beyond its restaurants walls. “We’re not trying to solve off-premise,...
Grubhub CEO Reveals Strategy Behind Cutting Large Order Fees
Grubhub’s first-ever national Super Bowl commercial last Sunday showcased the food-delivery platform’s bold new approach to capturing market share: eliminating delivery and service fees on orders over $50. Roughly half of Grubhub customers across the U.S. place...
The Pure-Play Playbook: What DoorDash’s Deliveroo Acquisition Will Likely Reveal About a Maturing Model
Contributing editor, Peter Backman, is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. Restaurant delivery...
Outstanding Operator: FUSIAN
Now in its 16th year of business, Ohio-based sushi concept FUSIAN is on a roll. A 2026 Food On Demand Outstanding Operator, the brand balances an eager embrace of technology to serve its growing off-premises customer base better while preserving the cozy in-house...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.