It Seems Every Brand Wants To Use Voice AI. Yet Taco Bell Is Pulling Back.
Taco Bell was an early adopter to using voice AI in its stores. But now it’s going through a rethink. In an interview with the Wall Street Journal, Taco Bell’s chief digital and technology officer Dane Mathews said the brand is reconsidering how it deploys the...
Beekeeper Wants You To Retain Your Employees For More Than a Week
Ask any operator about staffing and prepare to hand over some Tylenol. “In the corporate world managers typically say the first 90 days make or break the employee experience, but for restaurant operators who need to staff the front line, it can be seven to 10 days,”...
Operators Give Growth Tips For The Times
Last year was inflation. This year it’s tariffs. Headwinds are not unusual in an industry with high stress and low margins. But for some those winds are blowing hard. We mined the insights from the 20 restaurant execs we profiled in our Outstanding Operators program...
Vox AI Wants To Transform QSR Operations
There’s an arms race going on among voice AI tech companies. The ones that with the most capabilities stand the best chance at getting a call from prized QSR operators. Vox AI recently completed a $8.7 fundraising round, bringing its total to $10 million, to...
Potbelly Plans Sale to Major C-Store Operator RaceTrac
This article originally appeared in Franchise Times, a sister publication to Food On Demand. An operator of more than 800 convenience stores is turning to sandwiches. RaceTrac, the Atlanta-based company that runs hundreds of RaceTrac and RaceWay c-stores, plans to...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.