Brands Mixing Classic Service With Modern Experience to Win Customers
This article was originally published in Franchise Times, sister publication to Food On Demand. Restaurant brands may be employing a slew of strategies to boost sales, but Zaxbys Chief Operating Officer Sharlene Smith said the fundamentals can’t be lost in the...
Olive Garden’s New Cheese Grater Deliveries Continue Broader Industry Trend
Olive Garden, an Italian-American dining chain with nearly 900 locations, announced last month that its signature cheese graters and accompanying Romano cheese blocks are permanently available for delivery and to-go. The move continues a broader trend of restaurants...
Walk-On’s Sports Bistreaux Launches Digital Catering Platform for First-Time
Walk-On’s Sports Bistreaux is entering a new phase of off-premises growth. The Louisiana-born sports bar brand launched its first formal catering and boxed lunch program in its 22-year history. “We didn’t just roll this out in November,” said John Hagen, director of...
Food-Delivery Robots Navigate Finals Week at University of Minnesota
Even amid the frantic foot traffic of students during finals week and enough snowfall to make some drivers uneasy, autonomous robots with winter-ready tires navigate the University of Minnesota’s Twin Cities campus on a mission to deliver food. Similar to the way...
KFC’s Spin-off Saucy Expands as Younger Diners Fuel Growth
KFC’s spinoff brand Saucy is opening three more locations in Central Florida and rolling out a refreshed menu design. This comes a little over a year after the concept debuted in Orlando as a modernized hub centered on customizable chicken tenders with 11 signature...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.