by Adam Wahlberg | Sep 15, 2025 | Automation, News
There’s an arms race going on among voice AI tech companies. The ones that with the most capabilities stand the best chance at getting a call from prized QSR operators. Vox AI recently completed a $8.7 fundraising round, bringing its total to $10 million, to...
by Laura Michaels | Sep 12, 2025 | News
This article originally appeared in Franchise Times, a sister publication to Food On Demand. An operator of more than 800 convenience stores is turning to sandwiches. RaceTrac, the Atlanta-based company that runs hundreds of RaceTrac and RaceWay c-stores, plans to...
by Bernadette Heier | Sep 10, 2025 | News
Starbucks has tapped AI to automate inventory counting, now rollling out across North American coffeehouses. With just a quick scan on a handheld tablet, baristas can instantly see what’s in stock. So that items like cold foam, oat milk, or caramel drizzle are always...
by Adam Wahlberg | Sep 10, 2025 | News
When Christian Wiens helped launch Loman AI in the summer of 2024, restaurants weren’t on his mind. A moving company was. “We had some friends who owned one and we built a demo for them,” he said. Wiens also enrolled the company in a Facebook group for small business...
by Bernadette Heier | Sep 8, 2025 | News
Known for being “always open,” Waffle House is taking that promise a step further with nationwide delivery via DoorDash. Customers can now order everything from classic waffles to hashbrowns between 9 p.m. and 8 a.m., with some locations offering delivery 24/7. “At...
by Bernadette Heier | Sep 4, 2025 | News
As Gen Z and Gen Alpha grow into the majority of diners, restaurants need to stay adaptive. “They’re not a paper-first generation. They’re not used to holding a piece of paper that has names for things…it doesn’t match how they interact with the rest of the world,”...