by Adam Wahlberg | Mar 24, 2025 | News, Outstanding Operators
Jack in the Box is a Food On Demand Outstanding Operator. It wasn’t that long ago when Jack in the Box, known for its jumbo smash burger and 24-hour breakfast menu, did only 1 to 2 percent of digital sales. That’s not jack. But it’s no jackpot. Today things are...
by Bernadette Heier | Mar 19, 2025 | News
The parent company of brands like Taco Bell, Pizza Hut, and KFC, is teaming up with tech giant Nvidia to bring more AI into its restaurants. Over the next few months, the following tech will be rolled out: Voice-Activated Order-Taking AI Agents: These systems will...
by Adam Wahlberg | Mar 19, 2025 | News
There has been plenty of coverage about voice AI in the drive-thru. No need to rehash the story of Wendy’s. But that’s not the story of CC’s Coffee House. It has a platform that deploys AI that it has been testing in three locations. And it has reached a verdict: sold...
by Bernadette Heier | Mar 19, 2025 | News, Outstanding Operators
Chef on Call, a Canada-based quick-service delivery restaurant, that specializes in home-style comfort food, is a Food On Demand Outstanding Operator. Prashant Patel, a partner at Chef on Call’s corporate team, vividly remembers when he first discovered...
by Adam Wahlberg | Mar 19, 2025 | News
The unified restaurant platform Qu has been publishing a State of Digital Report for six years now, based on the results of a comprehensive survey of fast casual and QSR brands. For this year’s report it gathered insights from 170 enterprise brands that represent...
by Adam Wahlberg | Mar 18, 2025 | News, Outstanding Operators
Bojangles is a Food On Demand Outstanding Operator. Eric Stepp, senior off-premise and catering manager for Bojangles, the growing fried chicken QSR chain, is happy to discuss the brand’s array of operational tactics and tools, from kiosks to limited-time offers...