Shake Shack CTO Weighs in on Loyalty Launch, AI-Powered Operations
Earlier this month, Shake Shack unveiled Project Catalyst, a broad technology initiative to modernize its digital, data and restaurant systems as the brand works toward 1,500 company-operated Shacks. In an email to Food On Demand, Shake Shack chief information and...
Analysts Pick the Restaurant Industry’s Best Value Promos of 2026
As the cost of living rises and consumers see general price increases across sectors, many Americans are tightening their restaurant spending in 2026. According to a 2026 consumer analysis from McKinsey and Company, value and pricing are top of mind for the public...
Olo CEO Unpacks Vision for Second-Party Future
Olo CEO Noah Glass predicts a “second-party” transformation is imminent for restaurant ordering—one he says could solve many of the headaches consumers and operators face with today’s first- and third-party channels. Glass unveiled his vision in early March at the...
Swipe Savvy Acquires GiftAMeal to Expand Restaurant Loyalty and Social Impact
Swipe Savvy has acquired GiftAMeal, bringing the photo-based donation platform into its restaurant customer engagement and loyalty offering. GiftAMeal allows diners to scan a QR code, take a photo and trigger a meal donation to a local food bank, then share it on...
Loyalty Programs Level Up With Fast Value, Tiers and Plenty of Tweaks
This article was originally published in Franchise Times—sister publication to Food On Demand. Nicholas Upton has reported on retail and restaurant technology for more than a decade. His Tech Stack column aims to distill complex ideas into actionable insights. I just...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.