by Bernadette Heier | Jul 29, 2026 | News
Taco Bell has expanded its voice AI technology to more than 890 U.S. restaurants across 38 states as it deepens its partnership with voice AI provider Omilia. The companies first partnered in 2023. The voice AI takes customer orders at the drive-thru and adjusts to...
by Andy Tellijohn | Jul 28, 2026 | News
This article was originally published in Franchise Times, sister publication to Food On Demand. Order counts were up in both delivery and carryout, the company’s aggregator partnerships with Uber Eats and DoorDash continue to bring in new customers who have been...
by Hans Lammeman | Jul 23, 2026 | News
Editor’s Note: This article is part of our Summer Series, where Food On Demand explores a different topic each month. July’s focus is beverages. There’s a $1.2 billion beverage-shaped gap quietly plaguing restaurant online ordering channels. Beverage incidence, or...
by Hans Lammeman | Jul 22, 2026 | News
Uber Technologies entered an agreement to acquire Delivery Hero at a value of $14.8 billion last week in a deal that unites two of the largest players in the global third-party delivery scene while bringing Uber’s mobility and delivery services to 99 total countries....
by Bernadette Heier | Jul 22, 2026 | News
Texas Roadhouse, a longtime holdout on delivery, is quietly testing first-party delivery at a handful of locations. According to a Wednesday, July 15 report from Deutsche Bank, the steakhouse chain has started piloting the service at select restaurants using...
by Andy Tellijohn | Jul 21, 2026 | News
This article was originally published in Franchise Times, sister publication to Food On Demand. Urvi Patel remembers telling her mother when she was 8 that she wanted to have her birthday party at T.J. Cinnamons, a popular mall brand in the 1980s known for its...