ezCater Supports Underrepresented Groups with New Supplier Diversity Program
ezCater aims to help connect customers with small businesses and restaurants owned by underrepresented groups. The initiative is part of the catering company’s new supplier diversity program. The program includes adding filters that provide more search options...
Outstanding Operator: Another Broken Egg Cafe
Another Broken Egg Cafe is Food On Demand’s Next Outstanding Operator. CEO Paul Macaluso knows first-hand how to implement strategies to streamline the off-premises side of a business. Macaluso joined the brunch brand in 2019, just months before the pandemic...
Voice AI Surge Continues as More Restaurants Automate Ordering
The saga of fast-casuals increasingly adopting artificial intelligence continues. It seems almost daily, another restaurant is testing or implementing voice AI to take over phone and drive-thru orders. The reasoning remains consistent across the board, “to deal with...
Outstanding Operator: The Smoke Shop BBQ
Out of Boston, The Smoke Shop BBQ is the next Food On Demand Outstanding Operator. Pitmaster and owner Andy Husbands likes a challenge, and found plenty moving beyond his time as a successful, single-unit restaurateur into the world of barbecue with a focus on...
Cultural Navigation in Global Restaurant Delivery: Crafting Success Amid Diversity
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. In the dynamic world...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.