Outstanding Operator: Bojangles

Outstanding Operator: Bojangles

Bojangles is a Food On Demand Outstanding Operator. Eric Stepp, senior off-premise and catering manager for Bojangles, the growing fried chicken QSR chain, is happy to discuss the brand’s array of operational tactics and tools, from kiosks to limited-time offers...
Outstanding Operator: Portillo’s

Outstanding Operator: Portillo’s

Portillo’s is a Food On Demand Outstanding Operator. When Portillo’s opened in 1963, it sold hot dogs for 30 cents out of a 12-foot trailer. By 1983 it had launched its first drive-thru, arming employees with walkie-talkies to communicate orders to the kitchen....