FOD Team Takes on Grueling Ice Cream Delivery Test
After writing about the new deal with Cold Stone Creamery parent, Kahala Brands and DoorDash, folks in our office got a strong hankering for some ice cream. We decided to take on the hard work of putting Cold Stone’s delivery to the test to see how well it can deliver...
Uber Reportedly Eyes European Grocery Play
Ride-hailing giant Uber is reportedly eyeing the European grocery market, with Bloomberg reporting it’s looking to start grocery delivery to compete with Deliveroo and Just Eat—the continent’s two largest third-party delivery brands. Evidence: “We’re currently...
Grubhub CEO Addresses Disparaging Reports, Calls Out Competitors
Grubhub CEO Matt Maloney is apparently fed up with negative press and how some of the brand’s competitors are behaving. He addressed both topics during the second quarter earnings call earlier this week. The Chicago-based company’s results were mixed. Grub posted a...
First-Person Look at Delivery is Less Than Flattering
A New York Times writer’s 27 hours as a third-party delivery courier brought some of the industry’s last-mile ugliness to the masses last week. It does not paint the industry in a kind light, and just reading it is enough to trigger anxiety, as writer Andy Newman gave...
Survey Identifies Big Delivery Gripes, Driver’s Dirty Secrets
A new survey from US Foods digs into the grievances consumers have with third-party delivery and provides some eye-popping insight into some of the less-than-ethical things couriers do on the job. The food supplier conducted a national survey of 1,500 delivery...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.