Coronavirus Coverage, Resources and Reporting
In an unprecedented time, restaurants large and small are closing dining rooms, laying off staff, and scrambling to figure out off-premises solutions. Empty, closed-off dining rooms even in areas where it’s not mandated by local governments are certainly the most visible response to the ever-evolving COVID-19 pandemic.
The entire team at Food On Demand is committed to providing well informed and timely content for our readers. Please email us at [email protected] with any questions and we will work with our industry partners to provide answers and possible solutions during this time of transition.
Full-Service Dining Satisfaction Back to Pre-Pandemic Levels
ACSI reports that full-service restaurant satisfaction is back up to pre-pandemic levels, topping all other industries included in the index.
Sense360 Reveals Post-Covid Restaurant Trends, Spending Data
Researchers at Sense360 by Medallia dove into the latest food and beverage sales data to examine what COVID trends are no longer relevant.
CA Study Shows Delivery Apps Provided Billions in Pandemic Revenue
A new study by UC Riverside found delivery services provided a $19B economic lifeline for California restaurants, grocers and other merchants during the height of the pandemic.
BentoBox Restaurant Study Points to Latest “New Normal”
BentoBox’s 2021 Restaurant Trend Report shows how the industry evolved over the last year through the lens of its 7,500 restaurant partners.
Grubhub, Restaurant Strong to Give $4 Million to Independents
Grubhub and The Greg Hill Foundation’s Restaurant Strong Fund will be giving $4 million in grants to support restaurants across the country.
DoorDash, Grubhub and UberEats Challenge NYC Over Delivery Fee Caps
NYC’s decision to make permanent a 20-percent fee cap on meal delivery is “nothing more than unconstitutional, harmful, and unnecessary government overreach,” says a complaint filed jointly by DoorDash, UberEats and Grubhub.
Bakery by Perkins is a Shrewd Virtual Restaurant Play
Perkins created a virtual restaurant for its bakery items that is increasing pastry and pie sales 10 to 20 percent .
Native Delivery Pays Off According to Latest Delivery Study
A new consumer survey from SMG shows native delivery making inroads as 23 percent of U.S. consumers ordered food directly from restaurants with their own delivery platforms.
New York City Set to Solidify Third-Party Delivery Regulations
New York City Council passed a raft of bills last week that would significantly alter the relationship between NYC restaurants and third-party delivery services.
Starbird Flies High with Four Successful Virtual Concepts
Starbird scaled up its footprint as it begins franchising the upscale fast-food brand, which also includes four successful virtual restaurant concepts.
Q&A
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Vendors
We understand that things are changing rapidly, and your business may be changing as well. We have provided a convenient list of industry leading companies that can help provide valuable products and service solutions during this difficult time.