Coronavirus Coverage, Resources and Reporting
In an unprecedented time, restaurants large and small are closing dining rooms, laying off staff, and scrambling to figure out off-premises solutions. Empty, closed-off dining rooms even in areas where it’s not mandated by local governments are certainly the most visible response to the ever-evolving COVID-19 pandemic.
The entire team at Food On Demand is committed to providing well informed and timely content for our readers. Please email us at [email protected] with any questions and we will work with our industry partners to provide answers and possible solutions during this time of transition.
Survey: Attitudes Shift toward Health; Preferences toward Carryout
In a recent survey, consumers shared their attitudes and perceptions of delivery. In some ways, it has shifted as more people utilize third-party delivery and off-premises in general, but a lot of pre-pandemic attitudes remain the same. In a survey of more than 1,000...
Delivery Aggregator, MealMe, Aims to Deliver Home-Cooked Meals
The delivery industry isn’t lacking for youthful energy and big ideas. MealMe, a new and still-evolving service from a pair of recent college grads, combines an aggregator function to help consumers price compare delivery options from local restaurants with the...
Delivery Study: Consumers Willing to Pay More to Order Direct
A new study of U.S. consumers shows an increased willingness to pay more to order delivered meals directly from restaurants versus third-party apps, possibly signaling heightened awareness of delivery economics in the eyes of the average consumer.
DoorDash Announces “Main Street Strong” Campaign
In an effort to help restaurants navigate the recovery phase of the pandemic, DoorDash announced a new “Main Street Strong” initiative that includes new products, programs and policies to help restaurants survive and grow their businesses. That assistance includes...
Wingstop Takes Flight in April
Wingstop’s first-quarter results were good, but in the early weeks of the second quarter, the company’s deep commitment to digital operations sent its sales skyward. The company reported a 9.9 percent same-store sales increase through the quarter which ended March 30....
Analyst: Restaurant Losses Will Hurt Delivery Providers Unevenly
Delivery providers may be reporting a surge in orders as COVID-19 keeps diners at home, but the pandemic is expected to hurt more in the long term, according to a Wells Fargo financial analyst. In a research note from John Power, a senior analyst at Wells Fargo who...
Delivery Fee Caps Pop Up Across the Country
Sparked by a San Francisco decision to cap third-party delivery fees, several other U.S. cities are implementing or discussing their own cap-limitations in the name of helping restaurants. San Francisco Mayor London Breed said the 15-percent fee cap is “part of a...
Ruby Tuesday Parent Launches Host Kitchen Concept
Don’t call it a ghost kitchen and certainly don’t call it a virtual restaurant: The parent company of Ruby Tuesday has launched a new initiative called Franklin Junction that introduces a new delivery-focused model that it calls “host kitchens.” At its core, the plan...
CEO of NYC-Based Delivery.com: “This is our 9/11”
NYC-based Delivery.com is national in scale through a franchise model, but smaller than rivals like DoorDash, Uber Eats and Postmates. From its vantage point, it is seeing a tale of two cities as the pandemic hammers both car-based suburban markets, which are somewhat...
Third-Party Sales up Slightly, Market Share Shifting
New data shows that COVID-19 is potentially “even-ing the playing field” for third-party delivery. That’s according to Sense360, the data and analytics firm that measures foot traffic, proprietary survey data and gleans insights from the payment data of 5 million...
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Vendors
We understand that things are changing rapidly, and your business may be changing as well. We have provided a convenient list of industry leading companies that can help provide valuable products and service solutions during this difficult time.