Restaurant CFOs Embrace Technology’s Role in Growth
The role of chief financial officer has evolved beyond a sole focus on accounting and finance, as additional factors like technology have become crucial considerations. As technology continues to drive innovation in the restaurant space, CFOs are finding ways for it...
DoorDash Announces New Grocery Partners
DoorDash has been expanding into supermarket aisles for a while now. In 2023, it announced partnerships with Cub Foods and Instacart. Earlier this year it rolled out a program with Chase for grocery benefits to cardmembers. And now it’s going deeper into the produce...
Regional Champions in Global Food Delivery
Contributing editor, Peter Backman is a long-term foodservice sector guru and founder of theDelivery.World, a platform that connects the delivery sector and makes sense of the myriad changes and challenges that affect the sector across the globe. While DoorDash and...
Black Box Intelligence Report Reveals Off-Premises Resiliency
We all know the narrative for the restaurant industry in 2024. Food costs up. Labor costs up. Traffic down. Operator morale challenged. Yet one area has been standing tall during the tumult: off-premises. “It’s been bucking the trend of what’s happening in the rest of...
The Key to Succeeding in Third-Party Apps? Mark Up Prices Less Than Competitors
Third-party delivery apps can be challenging for restaurants, but ‘they are essential today for restaurants to survive,’ said Craveworthy Brands founder and CEO Gregg Majewski. The markups required to cover costs of advertising on apps such as Uber Eats...
TouchBistro Survey Shows FSR Faith In Off-Premise
TouchBistro, the all-in-one restaurant management system, has been publishing its annual State of Restaurants Report for six years now. And in that time, which pre-dates the pandemic, Jackie Prange, vice president of marketing, says that this year’s data, which...
Bojangles Partners With GRUBBRR For Kiosks
Consider Bojangles sold on kiosks. At its recent annual franchisee conference, it announced that it is working with GRUBBRR to place Samsung Kiosks in its stores, following a pilot program in which the adoption of kiosks exceeded more than 50 percent in select...
WaBa Grill Turns To Bikky For Customer Data Analytics
WaBa Grill, a fast-casual chain known for charbroiled protein bowls, plates, and tacos, has announced a partnership with Bikky, a customer data platform (CDP) built for multi-unit restaurants. With Bikky, WaBa Grill says it can analyze the behavior of the 10 million...
API Provider MealMe Validates B2B Play With $8 Million Round
In 2019, Matthew Bouchner and Will Said, two college friends from the Atlanta area, burst through the doors with MealMe, a food-delivery price comparison aggregator. But aggregators quickly became ubiquitous. So MealMe pivoted. More than once. It started by adding a...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.
