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Tom Brady, Speed and Why Restaurant Operators Need to Understand AI

By Laura Michaels | May 8, 2025

Speaking on opening day of the Food On Demand Conference, Adam Brotman and Andy Sack, co-founders of consultancy and AI lab Forum3, discuss how restaurant operators can better apply artificial intelligence tools to their businesses.

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Tech Upgrades Don’t Need to Be Sexy, Franchise Execs Say

By Emilee Wentland | May 8, 2025

Leaders from Main Squeeze Juice Co. and Qdoba share how they’re using tech to enhance, not replace, the guest experience.

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Value and Consistency Will Be Critical in 2025 With Potential Challenges in Store

By Matthew Liedke | May 8, 2025

Traffic is down across the industry for a few reasons: an oversupply of restaurants, the growing cost of meals, and inflated wages.

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Apex Introduces a New Line of Modular Pickup Lockers

By Adam Wahlberg | May 8, 2025

Apex rolls out new lockers designed for optimal flexibility and data gathering.

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Autonomous Delivery Gains Ground in Food Industry

By Adam Wahlberg | May 6, 2025

FODC panelists from Shake Shack, Serve Robotics, and Wing ponder the big questions.

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Restaurant Operators Share Experience With Catering, 3PD and Loyalty Programs

By Emilee Wentland | May 5, 2025

Top leaders at Dog Haus, Playa Bowls, and Taco John’s share their off-premises strategies at FODC.

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Learn From Off-premises Leaders Who Have Done the Restaurant Legwork

By Nicholas Upton | April 30, 2025

Part one of a recap of the Food On Demand Outstanding Operators program, highlighting brands that are excelling in innovation through technology integration and off-premises operations.

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Market maturity vs. growth markets: Global delivery’s two-speed reality

By Peter Backman | April 30, 2025

While mature markets are hitting growth ceilings, emerging markets continue to demonstrate explosive potential, creating distinct strategic challenges and opportunities.

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Delivery.com Offers Human and AI Options for Ordering and Dispatching

By Adam Wahlberg | April 30, 2025

Delivery.com. understands that ordering can mean different things to different people. That’s why it is making a variety of options available to brands with a suite of tools that encompasses either humans or AI, or both, for phone-ordering or dispatching. The company’s hybrid model, combining live agents and advanced AI, is designed to generate incremental revenue, reduce costs, and elevate the guest experience across ordering and operations. Restaurant technology companies can also partner with the company to integrate AI-driven voice and phone solutions, and expand support capabilities, such as dispatching […]

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Breakfast Catering is Booming and It’s Not Just Bagels

By Adam Wahlberg | April 30, 2025

A bag of pumpernickel bagels in the breakroom isn’t going to cut it anymore, not if healthy employee morale and retention is your goal.

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