by Adam Wahlberg | Jul 8, 2025 | News
The days of AI being spoken about in theoretical terms are quickly becoming obsolete. In the restaurant industry, it’s a much more practical and everyday matter, according to new research from Deloitte. Deloitte recently unveiled its State of AI in Restaurants Survey...
by Adam Wahlberg | Jul 8, 2025 | Automation, News
It’s really not a big deal anymore to putter through a drive-thru and communicate with a human-sounding AI voice. It’s becoming normal. Also becoming normalized are that many operators are finding AI valuable in providing accuracy in order-taking. But what’s...
by Adam Wahlberg | Jun 18, 2025 | Automation, News
It wasn’t that long ago when restaurant tech providers bragged about system-wide integration capabilities. A big deal. It’s still a big deal. But now, they are talking up something else: AI capabilities. In the past couple months, several big providers in restaurant...
by Adam Wahlberg | Apr 9, 2025 | News Briefs
DoorDash is known for third-party delivery but that’s not all it offers to operators. It’s recently announced a suite of AI-powered tools for assistance with photos and menu optimization. The tools include an AI-powered camera, which enables restaurants to capture...
by Adam Wahlberg | Apr 9, 2025 | News
There is a science to running effective customer-retention programs. Do it right and loyalty results. Do it wrong and apathy results. Yet many operators don’t have the time or training to do it well. Li-ran Navon, the CEO and founder of Sauce, known for its...