by Adam Wahlberg | Apr 9, 2025 | News Briefs
DoorDash is known for third-party delivery but that’s not all it offers to operators. It’s recently announced a suite of AI-powered tools for assistance with photos and menu optimization. The tools include an AI-powered camera, which enables restaurants to capture...
by Adam Wahlberg | Apr 9, 2025 | News
There is a science to running effective customer-retention programs. Do it right and loyalty results. Do it wrong and apathy results. Yet many operators don’t have the time or training to do it well. Li-ran Navon, the CEO and founder of Sauce, known for its...
by Adam Wahlberg | Apr 2, 2025 | News
There’s a poorly kept secret about the effectiveness of voice AI systems in the drive-thru. Secondary noises coming from the car are a real pain. “In previous versions of the technology, the AI agent would get confused by interfering speech,” said Umut Isik, CEO of...
by Adam Wahlberg | Mar 25, 2025 | Automation, News
Ross Cronin speaks from his Dublin office, with rain pelting his window. He’s used to it. “We really only have one season,” he said with a laugh. “Our summer is only a few days.” But the rain isn’t darkening his mood about the pending launch of RocketBox, his company...
by Bernadette Heier | Mar 19, 2025 | News
The parent company of brands like Taco Bell, Pizza Hut, and KFC, is teaming up with tech giant Nvidia to bring more AI into its restaurants. Over the next few months, the following tech will be rolled out: Voice-Activated Order-Taking AI Agents: These systems will...