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Survey Identifies Big Delivery Gripes, Driver’s Dirty Secrets

Survey Identifies Big Delivery Gripes, Driver’s Dirty Secrets

by Nicholas Upton | Jul 25, 2019 | News, Research, Third-Party Delivery

A new survey from US Foods digs into the grievances consumers have with third-party delivery and provides some eye-popping insight into some of the less-than-ethical things couriers do on the job. The food supplier conducted a national survey of 1,500 delivery...
McDonald’s Adds DoorDash to the Menu

McDonald’s Adds DoorDash to the Menu

by Tom Kaiser | Jul 17, 2019 | News, Third-Party Delivery, Top Stories

McDonald’s is opening up its delivery relationship, announcing via a press release that it signed a contract to make DoorDash its second third-party delivery provider, effectively ending its exclusive deal with Uber Eats that was viewed by many industry watchers as a...
Multi-Brand Operator Kahala Inks First National Delivery Deal

Multi-Brand Operator Kahala Inks First National Delivery Deal

by Nicholas Upton | Jul 17, 2019 | News, Third-Party Delivery, Top Stories

When a restaurant operator has thousands of locations across all 50 states, a national delivery contract makes a lot of sense to get the best deal from third-party delivery networks. Which is why Kahala, the parent company of everything from Blimpie, Baja Express,...
Newk’s Sticks to Its Guns While Growing Delivery, Catering

Newk’s Sticks to Its Guns While Growing Delivery, Catering

by Tom Kaiser | Jul 11, 2019 | News

As the VP of off-premise sales at Newk’s Eatery, Courtney Smith and her team are tasked with helping the 127-unit restaurant brand grow delivery and catering sales, while also helping franchisees make sense of a quickly morphing industry. Their work entails...
DoorDash, Chain Restaurants Setting the Pace in Delivery

DoorDash, Chain Restaurants Setting the Pace in Delivery

by Tom Kaiser | Jul 11, 2019 | News, Research, Third-Party Delivery

DoorDash is adding the most new restaurants to its platform compared to its competitors, driving significant market share gains for the largest U.S.-based delivery provider, according to a new study from KeyBanc Capital Markets. Now with more than 233,000 restaurants...
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