Happy Cashier Survives an Internet Backlash. Can It Survive Kiosks?
I became aware of virtual cashiers in 2022 when I strolled into a Freshii store in downtown Minneapolis. I heard a voice greeting me. I couldn’t tell from where. I saw actual human beings behind a counter preparing meals. But they had their heads down. Then I heard it...
DoorDash Tackles Delivery Fraud with New Updates
DoorDash is addressing delivery fraud with a new set of measures. A spokesperson for the third-party delivery giant told Food On Demand that while not super common, “the unfortunate fact is that there are people who falsely claim that they didn’t receive their...
Could DoorDash’s New Discount Programs Pose a Revenue Challenge for Restaurants?
DoorDash believes it has the answer to the summer slowdown in restaurant traffic. The third-party platform recently began promoting two initiatives that offer deep discounts to consumers: Lunch Specials and Happy Hour. The company said these programs aim to drive...
DoorDash Adds Max Streaming, Joining Trend of Bundled Digital Offerings
DoorDash has announced a new perk for its DashPass members: access to Warner Bros. Discovery’s Max streaming service. This move is part of a growing trend where online delivery platforms are bundling services in response to consumer demand for value and cost savings...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.