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DoorDash Claims Customers Prefer to Order Direct Over Third-Party

DoorDash Claims Customers Prefer to Order Direct Over Third-Party

by Emili Raeder | Jul 15, 2021 | Briefs, COVID-19, News, Research, Third-Party Delivery

Consumers would rather order delivery directly from a restaurant as opposed to a third-party provider. In its recent trend report, polling 1,525 respondents, DoorDash found 43 percent of its customers prefer to order delivery through a restaurant’s website or app,...
Grubhub Rolls Out On-Time Guarantee

Grubhub Rolls Out On-Time Guarantee

by Tom Kaiser | Jul 15, 2021 | Briefs, News, Third-Party Delivery

Grubhub is promising its customers their orders will arrive on time and that its prices will be the lowest relative to its competitors through the Grubhub Guarantee, a new feature the company says is the result of asking its customers what matters most when choosing a...
Grubhub Partners with Russia’s Yandex on Delivery Robots

Grubhub Partners with Russia’s Yandex on Delivery Robots

by Tom Kaiser | Jul 8, 2021 | News, Third-Party Delivery

Grubhub signed a multi-year partnership with Yandex Self-Driving Group, a division of the Russian multinational tech group, to enable faster, more cost-effective deliveries via delivery robots on U.S. college campuses. According to a press release announcing the deal,...
Donatos Partners with Reef Kitchens

Donatos Partners with Reef Kitchens

by Tom Kaiser | Jul 1, 2021 | Briefs, News, Third-Party Delivery

Donatos Pizza announced a new delivery-only partnership with Reef Kitchens to expand the franchised brand’s presence in the Nashville market, with plans of going national in the near future. Through the new deal, customers in more areas of Music City and its...
C3 Partners with Lunchbox on Citizens Go App

C3 Partners with Lunchbox on Citizens Go App

by Emili Raeder | Jun 24, 2021 | News, Third-Party Delivery

C3’s newest culinary community now comes with an app focused on generating first-party orders. The operator of more than 200 ghost kitchens and brick-and-mortar restaurants partnered with Lunchbox to create the Citizens Go mobile app, allowing customers to order food...
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