Customer engagement doesn’t always require a suite of smart software, even when most of a restaurant’s business is digital. For Halal Guys franchisee and restaurant consultant, Paul Tran, it’s all about personal touches. As we covered recently, there are a...
While it might seem a bit counterproductive for restaurant operators to ask for even more guest feedback, given all the vitriol on Google and TripAdvisor listings, hearing whether guests are happy with their meals is even more important and elusive now that so many...
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