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Staffing Challenges, Better Tech Drives Voice AI Surge

Staffing Challenges, Better Tech Drives Voice AI Surge

by Nicholas Upton | Jun 16, 2022 | Automation, News

You’ve seen the news; so-and-so brand is rolling out a new voice AI to make things easier on the phones or in the drive thru. What started as a trickle of tests of novel technology have become a meaningful trend. Today, there are no less than a dozen voice AI...
Operators Bring Digital Off-Premises Mindset Indoors

Operators Bring Digital Off-Premises Mindset Indoors

by Nicholas Upton | Mar 3, 2022 | Best Practices, News

As diners return to indoor dining they’re bringing with their newfound desire for the digital restaurant. Similarly, operators who embraced digital with a sliver of desperation early on have seen the value and are now eagerly bringing new digital tools inside....
Checkers, Presto Embark on Major AI Voice Rollout

Checkers, Presto Embark on Major AI Voice Rollout

by Nicholas Upton | Jan 13, 2022 | Automation, News

AI voice ordering is rolling out in a big way under a new partnership between the fast-food giant Checkers and tech partner Presto. The pair announced a plan to roll out an automated voice ordering assistant to all of the fast-food giant’s 267 company-operated...
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