by Nicholas Upton | Jun 16, 2022 | Automation, News
You’ve seen the news; so-and-so brand is rolling out a new voice AI to make things easier on the phones or in the drive thru. What started as a trickle of tests of novel technology have become a meaningful trend. Today, there are no less than a dozen voice AI...
by Nicholas Upton | Mar 3, 2022 | Best Practices, News
As diners return to indoor dining they’re bringing with their newfound desire for the digital restaurant. Similarly, operators who embraced digital with a sliver of desperation early on have seen the value and are now eagerly bringing new digital tools inside....
by Nicholas Upton | Jan 13, 2022 | Automation, News
AI voice ordering is rolling out in a big way under a new partnership between the fast-food giant Checkers and tech partner Presto. The pair announced a plan to roll out an automated voice ordering assistant to all of the fast-food giant’s 267 company-operated...