How Pickpad Aims to Solve Restaurant Pickup Chaos
We’ve all been there—standing in a busy restaurant, trying to figure out which order is yours or where it even is. Meanwhile, staff are juggling delivery drivers who are also looking for orders to pick up. It’s a situation both customers and staff deal...
Olo Wants Every Guest to Feel Like a Regular
What if a restaurant knew what you like to eat, your dietary reactions, or even your favorite kind of wine before you place an order? Could such a personalized experience satisfy you more and increase revenue for the restaurant? Noah Glass, founder and CEO of...
ConverseNow Teams with Valyant to Accelerate Voice AI in Drive-Thrus
Fueled by the restaurant industry’s push to use tech for better efficiency, two big AI-voice ordering players have teamed up. ConverseNow, which automates ordering for restaurants with AI, announced Tuesday it’s acquiring Valyant AI, a provider of drive-thru...
Report Reveals How QSRs Can Create Marketing in the Moment With AI
Nearly 70 percent of quick-service restaurant sales nationwide take place in drive-thrus, and thanks to new technology, marketers see a way to connect with customers like never before. That was the conclusion in a report released by the Chief Marketing Officer...
Outstanding Operators
Food On Demand Outstanding Operators features restaurant brands with innovative operations that are taking creative paths to success with delivery and all things off-premises.