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It Seems Every Brand Wants To Use Voice AI. Yet Taco Bell Is Pulling Back.

It Seems Every Brand Wants To Use Voice AI. Yet Taco Bell Is Pulling Back.

by Adam Wahlberg | Sep 24, 2025 | News

Taco Bell was an early adopter to using voice AI in its stores. But now it’s going through a rethink. In an interview with the Wall Street Journal, Taco Bell’s chief digital and technology officer Dane Mathews said the brand is reconsidering how it deploys the...
Yum Brands Partners with Nvidia, Brings More AI to Restaurants

Yum Brands Partners with Nvidia, Brings More AI to Restaurants

by Bernadette Heier | Mar 19, 2025 | News

The parent company of brands like Taco Bell, Pizza Hut, and KFC, is teaming up with tech giant Nvidia to bring more AI into its restaurants. Over the next few months, the following tech will be rolled out: Voice-Activated Order-Taking AI Agents: These systems will...
Yum Brands Launches AI-Powered Platform to Centralize All Tech

Yum Brands Launches AI-Powered Platform to Centralize All Tech

by Bernadette Heier | Feb 12, 2025 | News

Yum Brands has introduced Byte by Yum, a collection of proprietary software-as-a-service AI-driven products. This will help its brands like Taco Bell, KFC, Pizza Hut and Habit Burger & Grill streamline operations by consolidating all its tech solutions into a...
Taco Bell Adds Photo Booth in Drive-Thru for Super Bowl

Taco Bell Adds Photo Booth in Drive-Thru for Super Bowl

by Bernadette Heier | Dec 11, 2024 | News

Taco Bell is shaking up the traditional drive-thru experience, by giving customers the opportunity to appear in its 2025 Super Bowl commercial. It’s all part of Taco Bell’s Live Más Drive-Thru Cams campaign. At select locations, Taco Bell Rewards members can...
Yum Brands Bets Big on Tech: Digital Sales Up and Voice AI Expansion Ahead

Yum Brands Bets Big on Tech: Digital Sales Up and Voice AI Expansion Ahead

by Bernadette Heier | Aug 14, 2024 | News

Yum Brands remains bullish on technology as a key driver of growth and operational efficiency. In its latest earnings call, the company, home to brands such as Taco Bell, KFC, and Pizza Hut, shared its ambition to become “a leading digital restaurant company”...
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