by Bernadette Heier | Jul 29, 2026 | News
Taco Bell has expanded its voice AI technology to more than 890 U.S. restaurants across 38 states as it deepens its partnership with voice AI provider Omilia. The companies first partnered in 2023. The voice AI takes customer orders at the drive-thru and adjusts to...
by Adam Wahlberg | Sep 24, 2025 | News
Taco Bell was an early adopter to using voice AI in its stores. But now it’s going through a rethink. In an interview with the Wall Street Journal, Taco Bell’s chief digital and technology officer Dane Mathews said the brand is reconsidering how it deploys the...
by Bernadette Heier | Mar 19, 2025 | News
The parent company of brands like Taco Bell, Pizza Hut, and KFC, is teaming up with tech giant Nvidia to bring more AI into its restaurants. Over the next few months, the following tech will be rolled out: Voice-Activated Order-Taking AI Agents: These systems will...
by Bernadette Heier | Feb 12, 2025 | News
Yum Brands has introduced Byte by Yum, a collection of proprietary software-as-a-service AI-driven products. This will help its brands like Taco Bell, KFC, Pizza Hut and Habit Burger & Grill streamline operations by consolidating all its tech solutions into a...
by Bernadette Heier | Dec 11, 2024 | News
Taco Bell is shaking up the traditional drive-thru experience, by giving customers the opportunity to appear in its 2025 Super Bowl commercial. It’s all part of Taco Bell’s Live Más Drive-Thru Cams campaign. At select locations, Taco Bell Rewards members can...