Taco Bell Expands Voice AI to Nearly 900 Restaurants
Taco Bell has expanded its voice AI technology to more than 890 U.S. restaurants across 38 states as it deepens its partnership with voice AI provider Omilia. The companies first partnered in 2023. The voice AI takes customer orders at the drive-thru and adjusts to...
It Seems Every Brand Wants To Use Voice AI. Yet Taco Bell Is Pulling Back.
Taco Bell was an early adopter to using voice AI in its stores. But now it’s going through a rethink. In an interview with the Wall Street Journal, Taco Bell’s chief digital and technology officer Dane Mathews said the brand is reconsidering how it deploys the...
Yum Brands Partners with Nvidia, Brings More AI to Restaurants
The parent company of brands like Taco Bell, Pizza Hut, and KFC, is teaming up with tech giant Nvidia to bring more AI into its restaurants. Over the next few months, the following tech will be rolled out: Voice-Activated Order-Taking AI Agents: These systems will...
Yum Brands Launches AI-Powered Platform to Centralize All Tech
Yum Brands has introduced Byte by Yum, a collection of proprietary software-as-a-service AI-driven products. This will help its brands like Taco Bell, KFC, Pizza Hut and Habit Burger & Grill streamline operations by consolidating all its tech solutions into a...
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