by Nicholas Upton | Feb 18, 2021 | Best Practices, News
Delivery profitability remains one of the biggest debates in the food-delivery space. The COVID-19 pandemic has amplified that topic dramatically as the majority of restaurants continue doing a huge portion of their business in pickup and delivery channels. A large...
by Tom Kaiser | Dec 21, 2020 | News, Third-Party Delivery
As the debate over fees and customer data continues its slow burn in the delivery space, one smaller player is going all in on sharing customer information with restaurants so they can fine-tune their operations and develop marketing campaigns to target the best users...
by Tom Kaiser | Dec 16, 2020 | News, Third-Party Delivery
Before publishing his second long-form article on the future of restaurants and delivery, Thanx CEO Zach Goldstein had become one of the most visible thought leaders in the space. One year after his “The Four Horsemen of the Delivery Apocalypse” lit up industry...
by Nicholas Upton | Nov 11, 2020 | COVID-19, News
Ride-hailing second chair Lyft said it will soon be entering the food-delivery space. The San Francisco-based ride-sharing operator reported a nearly 50-percent drop in quarterly revenue, falling to $499.7 million. That’s still ahead of analyst expectations, but...
by Tom Kaiser | Nov 5, 2020 | News, Third-Party Delivery
Phase Change Solutions, a manufacturer of green building materials and the company behind the Domino’s HeatWave bags, says the technology to improve restaurant delivery is fired up and ready to go, if only the third-party delivery providers would spring for the...