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Beyond Reservations, Wisely Focuses on Lifetime Loyalty

Beyond Reservations, Wisely Focuses on Lifetime Loyalty

by Tom Kaiser | Jun 10, 2021 | Finance, News, Top Stories

Check sizes and traffic counts used to be the metrics du jour, but restaurants are shifting their attention to customer lifetime value that is unlocked by collecting and utilizing customer data that can guide everything from future menu decisions to where a brand...

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