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Black Box Intelligence Acquires Guest-Experience Survey Platform Yumpingo

Black Box Intelligence Acquires Guest-Experience Survey Platform Yumpingo

by Adam Wahlberg | Jun 3, 2025 | News Briefs

Black Box Intelligence (BBI), a leader in restaurant data and operational performance solutions, has acquired Yumpingo (YPG), a guest experience management and survey platform. BBI is building an AI Command Center for Restaurants, integrating guest experience...
Consumer Engagement Becomes Tech Topic du Jour

Consumer Engagement Becomes Tech Topic du Jour

by Nicholas Upton | Apr 15, 2021 | Best Practices, News

In the past 16 months, much of the restaurant industry has turned its attention to customer engagement at all costs. When COVID hit, there was a widespread realization among operators that when customers aren’t coming in or have to stay home, smiling, happy...

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  • PAR Is Helping Digital Marketers Reverse a Post-Covid Engagement Slump
  • Miso Robotics Teams With Roboworx to Support Flippy Fry Stations
  • Bite Appoints Two Multi-Unit Restaurant Execs to Its Board
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