by Adam Wahlberg | Jun 3, 2025 | News Briefs
Black Box Intelligence (BBI), a leader in restaurant data and operational performance solutions, has acquired Yumpingo (YPG), a guest experience management and survey platform. BBI is building an AI Command Center for Restaurants, integrating guest experience...
by Nicholas Upton | Apr 15, 2021 | Best Practices, News
In the past 16 months, much of the restaurant industry has turned its attention to customer engagement at all costs. When COVID hit, there was a widespread realization among operators that when customers aren’t coming in or have to stay home, smiling, happy...